Incorrect billing yet again

<p>I have recently taken out a data contract with Telkom and was advised after three weeks that my area is not covered by Telkom and that my contract will be termanated. According to my telephone conversation with consultant I was to have the cancalation amount refunded and that Telkom will do a refund to my account for the last two months billed. Happy to have had this resolved but only to have Telkom debit my account again this month for R1900.00 for cancellation fees. I called the call centre to have this resolved again and the lady I spoke with was NOT very helpful as she had advised me that she is not able to assist and will have to re-log the incident. Could someone please contact me with regards to this issuse? I had asked the lady to transfer me to her line manager Menzi Magabane who was not able to take my call.</p> <p>Many thanks</p> <p>Ashley</p>