NY
Neville Y

1 reviews | Active since Mar 2009

05 Dec 2016, 09:51

Incorrect billing then further incompetence

<p>Was handed over to nudebt by Telkom. I proved that Telkom was WRONG and received email from them saying they were in error and that I do not owe them anything. Forwarded that email to nudebt and spoke to consultants who confirmed that this matter will thus be closed. <br /> <br /> Nevertheless, received NOTICE of ADVERSE LISTING. !!!!!!!!!! And emails with subject NOTICE OF DEMAND alleging all sorts of wrongdoings on my part.<br /> <br /> After 45 minutes on the phone this morning, I managed to receive an email from nudebt saying that the matter is closed. </p> <p><br /> Telkom's consultant had assured me last week in several phone calls that the matter was closed and that they will inform nudebt of its closure - only to receive further SMS warinings and insulting, untrue emails.<br /> </p> <p>The original issue that led to nudebt made me close my Telkom LTE account. Also closed is my Telkom landline. Also closed is wife's business landline. Also closed is mother-in-law's landline. Going VOIP with non-parastatals who employ competent, caring staff and RESPOND EFFECTIVELY. <br /> <br /> Telkom - you are digging your own grave and once you are dead and buried I will dance on that grave.</p>

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Replies (1)
NY
Neville Y's update08 Dec 2016, 10:35
Reviewer Update

Thank you - done. I can only hope this is closed for good.