1 reviews | Active since Apr 2015
Incorrect Billing & Terrible Service
<p>Telkom has been billing me incorrectly. Cancelled my data service at the end of August which was cancelled but Telkom has been charged me for night time data which I did not approve. </p> <p> </p> <p>Been unable to get hold of Telkom and unable to log a current fault on my line. </p>
HI DamianSakoor
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we have tasked our team to investigate and provide feedback as soon as possible.
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Regards
keagan
Telkom Social Media Team
Best regards,
HI DamianSakoor
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we have tasked our team to investigate and provide feedback as soon as possible.
Interaction ***
Regards
keagan
Telkom Social Media Team
Best regards,
Thank you for the response,
Can this be dealt with on an urgent basis? I have been tryng to get this resolved since September. My invoice should read R600 but it is currently R1800 which is horribly incorrect.
Thank you for the response,
Can this be dealt with on an urgent basis? I have been tryng to get this resolved since September. My invoice should read R600 but it is currently R1800 which is horribly incorrect.
