1 reviews | Active since May 2012
Incorrect billing & shocking service once again
I bought the Telkom Unlimited Wireless Broadband special Telkom is offering for R599, I received my first bill via email showing an amount of R974.07, not only that but R599 was debited from my account before I took delivery of the hardware which was not even a month ago. Now Telkom says that they no nothing of the debit order of R599 and they will go ahead with the debit of 974.07. I also spoke with a consultant by the name Oscar Neo and I asked him what my debit order amount will be and he rep**** wait till the end of the month to see, shocking service once again by Telkom.<br> <br> Another issue, the information provided with the router I received said in writing that I would be contacted by Telkom to arrange installation of the external antenna that came with the router, Im still waiting for someone to contact me.<br> <br> Telkom, please sort this out immediately.
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Billing Team,feedback will be provided.
Your reference number is SM164190
We apologize for any inconvenience caused.
Regards,
Lindani
Telkom Social Media Team
***
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Billing Team,feedback will be provided.
Your reference number is SM164190
We apologize for any inconvenience caused.
Regards,
Lindani
Telkom Social Media Team
***
