1 reviews | Active since Jun 2011
Incorrect billing - robbing the masses.
<p>Telkom sent me numberous communication on a R584 that was outstanding, at the time I ran into a financial rut, 2 months later I settled the account. They now say that I have another 1210 outstanding... yet they suspended my account once the R584 became due.... so where the hell does the R1210 come from. They wont give me feedback via email, their 10210 line cuts me off after saying my account is in arrears, they still havent updated my payment almost 8 days later.... worst service in the world. My chats get cut off when I ask for answers! Telkom is pathetic!</p>
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Moenieb.
Telkom Social Media Team
Best regards,
Good evening
Thank you for making contact with us. Please be advised that your query is being attended to and feedback will be provided.
Your ***
Apologies for the inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team
Best regards,
STILL NOT A WORD FROM TELKOM..... shows how terrible they are at servicing!
STILL NOT A WORD FROM TELKOM..... shows how terrible they are at servicing!
Hi Nadia, no cancellation documents have been sent, please complete the documents and e-mail it back to the address that appears on the form http://www.telkom.co.za/today/media/downloads/42546_Contract__Service_Cancellation_form_F_2_pYj480J.PDF, until then we will still liable to pay the account.
This response serves as confirmation that your query has been resolved and closed.
Have a gr8 day!
Hilary
Telkom Social Media Team
Best regards,
Hi Nadia, no cancellation documents have been sent, please complete the documents and e-mail it back to the address that appears on the form http://www.telkom.co.za/today/media/downloads/42546_Contract__Service_Cancellation_form_F_2_pYj480J.PDF, until then we will still liable to pay the account.
This response serves as confirmation that your query has been resolved and closed.
Have a gr8 day!
Hilary
Telkom Social Media Team
Best regards,
Hi Nadia, no cancellation documents have been sent, please complete the documents and e-mail it back to the address that appears on the form http://www.telkom.co.za/today/media/downloads/42546_Contract__Service_Cancellation_form_F_2_pYj480J.PDF, until then we will still liable to pay the account.
This response serves as confirmation that your query has been resolved and closed.
Have a gr8 day!
Hilary
Telkom Social Media Team
Best regards,
Hi Nadia, no cancellation documents have been sent, please complete the documents and e-mail it back to the address that appears on the form http://www.telkom.co.za/today/media/downloads/42546_Contract__Service_Cancellation_form_F_2_pYj480J.PDF, until then we will still liable to pay the account.
This response serves as confirmation that your query has been resolved and closed.
Have a gr8 day!
Hilary
Telkom Social Media Team
Best regards,
Hi Nadia, no cancellation documents have been sent, please complete the documents and e-mail it back to the address that appears on the form http://www.telkom.co.za/today/media/downloads/42546_Contract__Service_Cancellation_form_F_2_pYj480J.PDF, until then we will still liable to pay the account.
This response serves as confirmation that your query has been resolved and closed.
Have a gr8 day!
Hilary
Telkom Social Media Team
Best regards,
Hi Nadia, no cancellation documents have been sent, please complete the documents and e-mail it back to the address that appears on the form http://www.telkom.co.za/today/media/downloads/42546_Contract__Service_Cancellation_form_F_2_pYj480J.PDF, until then we will still liable to pay the account.
This response serves as confirmation that your query has been resolved and closed.
Have a gr8 day!
Hilary
Telkom Social Media Team
Best regards,
Hi Nadia, no cancellation documents have been sent, please complete the documents and e-mail it back to the address that appears on the form http://www.telkom.co.za/today/media/downloads/42546_Contract__Service_Cancellation_form_F_2_pYj480J.PDF until then we will still liable to pay the account.
This response serves as confirmation that your query has been resolved and closed.
Have a gr8 day!
Hilary
Telkom Social Media Team
Best regards,
Hi Nadia, no cancellation documents have been sent, please complete the documents and e-mail it back to the address that appears on the form http://www.telkom.co.za/today/media/downloads/42546_Contract__Service_Cancellation_form_F_2_pYj480J.PDF until then we will still liable to pay the account.
This response serves as confirmation that your query has been resolved and closed.
Have a gr8 day!
Hilary
Telkom Social Media Team
Best regards,
Hi Nadia, no cancellation documents have been sent, please complete the documents and e-mail it back to the address that appears on the form http://www.telkom.co.za/today/media/downloads/42546_Contract__Service_Cancellation_form_F_2_pYj480J.PDF until then we will still liable to pay the account.
This response serves as confirmation that your query has been resolved and closed.
Have a gr8 day!
Hilary
Telkom Social Media Team
Best regards,
Hi Nadia, no cancellation documents have been sent, please complete the documents and e-mail it back to the address that appears on the form http://www.telkom.co.za/today/media/downloads/42546_Contract__Service_Cancellation_form_F_2_pYj480J.PDF until then we will still liable to pay the account.
This response serves as confirmation that your query has been resolved and closed.
Have a gr8 day!
Hilary
Telkom Social Media Team
Best regards,
Hilary, what are you talking about.... You are making your business look even worst on a public platform. Telkom has moved from horrible to TERRIBLE. Cancellation request???? So are you saying the only way to fix your error is for me to cancel the service in its entirety? OMG.... are you serious?
Hilary, what are you talking about.... You are making your business look even worst on a public platform. Telkom has moved from horrible to TERRIBLE. Cancellation request???? So are you saying the only way to fix your error is for me to cancel the service in its entirety? OMG.... are you serious?