INCORRECT BILLING OF ACCOUNT

After a month of sorting an account out that was billed incorrectly by Telkom, nothing has still been done. Telkom promised to sort it out with my first complaint on Hello Peter, but yesterday I was informed that the case is still open.<br> <br> This is the most poor service I have ever received from a mobile service provider, because not even their call centre agents have access to their accounts departments. Telkom please sort out this account because I'm on the verge of cancelling this contract.