Incorrect Billing not amended and Bad Customer Service

<p>I was incorrectly Billed for October 2016 and November 2016. I was contacted by Zanele, and she stated that there was an overcharge by Telkom on both invoices. The overcharge will be reversed in the January 2017 invoice. No amendment was made in stead the account was R309.00. I phoned the call center and was put through to different departments with no assistance. </p> <p>Really bad service!!!</p>