Incorrect Billing & No Assistance

I signed up for a 4mb ADSL line & was informed that the modem & 20GB data was free, with a monthly cost of R420 by the agent in the store. I now see on the website that you can get this same offer for R299pm!<br> <br> To make matters worse, I have received my first bill, showing that I am liable for R520pm. That is R220 more than what is being advertised online. I have tried unsuccessfully for the last week to get hold of the \cancellations"department to query this & get a copy of my contract that the agent promised would be mailed to me when I signed up for the service. The Telkom store never answers their phones & even has a voice mail service to prevent the phone from ringing.<br> <br> When there is a dispute"