BM
Brandon M
1 reviews | Active since Oct 2015
05 Nov 2015, 18:30
incorrect billing issue still not resolved
This is the third complaint that I am raising about the fact my account was billed incorrectly and all that I am receiving from Telkom is a response to say that it will be corrected however absolutely nothing is being done. I am absolutely disgusted by the non existent customer care that I am receiving from Telkom. I need this issue to be resolved now!
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Telkom's replyOfficial
05 Nov 2015, 18:50Hello BMooi,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department.
Your reference number SM155004 is being attended to and feedback will follow.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department.
Your reference number SM155004 is being attended to and feedback will follow.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Best regards,
Telkom's reply05 Nov 2015, 18:50
Official
Hello BMooi,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department.
Your reference number SM155004 is being attended to and feedback will follow.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department.
Your reference number SM155004 is being attended to and feedback will follow.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Best regards,