incorrect billing from telkom

<p>I have taken up a new contract with telkom saying my contract is R199 per month. now I receive a billing of R209 per month.</p> <p>I have a recording of the call where the woman says everything is R199.</p> <p> </p> <p>I would like this to be rectified urgently</p> <p> </p> <p>this is ridiculous</p> <p> </p>