Incorrect billing for new Fibre line

<p>My account number is ********** 45567</p> <p>Prior to fibre we were on the 2mbs uncapped ADSL package with weekender for R589. Between 18 and 21 February 2017 Telkom installed the 4mbs uncapped Fibre line package all-inclusive, including installation for R599 per month with NO other fees or cost. A week ago I received an invoice for almost R1400. I phoned the call centre and even went to the nearest Telkom branch with zero success. Clearly either Telkom messed up my account calculations for the fibre product or its adverti*****t is misleading the public. If Telkom not fix my account before end of March I will follow up my complaint with ICASA, ASASA and the Consumer Ombud.</p> <p> </p>