LC
Lea C
1 reviews | Active since Oct 2012
16 Feb 2015, 15:13
Incorrect Billing for 4 months
This is the 5th complaint that I have to lodge against Telkom.<br> <br> I stopped my ADSL service back in November 2014 and still being billed for it, even though the previous complaint was about this service. Telkom has now handed me over due to their accounts department refusing to look at the problem, but instead keep billing me.
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Telkom's replyOfficial
16 Feb 2015, 17:16Hello Liquid_Ice_28,
Thank you for making contact with us.
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Please be assured that your query is being attended to and feedback will follow.
Your Reference Number: SM89621
We apologise for any inconvenience caused
Regards,
Launa Molapo
Telkom Social Media Team
Thank you for making contact with us.
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Please be assured that your query is being attended to and feedback will follow.
Your Reference Number: SM89621
We apologise for any inconvenience caused
Regards,
Launa Molapo
Telkom Social Media Team
Best regards,
Telkom's reply16 Feb 2015, 17:16
Official
Hello Liquid_Ice_28,
Thank you for making contact with us.
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Please be assured that your query is being attended to and feedback will follow.
Your Reference Number: SM89621
We apologise for any inconvenience caused
Regards,
Launa Molapo
Telkom Social Media Team
Thank you for making contact with us.
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Please be assured that your query is being attended to and feedback will follow.
Your Reference Number: SM89621
We apologise for any inconvenience caused
Regards,
Launa Molapo
Telkom Social Media Team
Best regards,