WP
Willie P
1 reviews | Active since Aug 2014
13 May 2015, 16:29
Incorrect Billing for 3 months in a row
Feb 2015 my Subscription service was R146.05. March 2015 my Subscription service was R151.31 and now April my Subscription service was R165.79. Every month it just keep going up. And I only have line rental, no DATA. So how is that possible. When you phone Telkom account department they refuse to help you. When you go to the Telkom shop, they also refuse to help you and said you must phone the call center. Telkom service is absolutely pathetic.
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Telkom's replyOfficial
13 May 2015, 19:45Hello oomqwababa,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM110535.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM110535.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team
Telkom's reply13 May 2015, 19:45
Official
Hello oomqwababa,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM110535.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM110535.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team