INCORRECT BILLING

Good Day

I regret the day I got a contract with Telkom, It was a hassle to get a contract with you guys as you were unprofessional from delivery and activation of the number.

Little did i know that this was only the beginning, things only got worse when it came to billing Telkom kept issuing me the incorrect bill, After all i finally decided to pay off the contract and cancel it but till this day it has not been cancelled today I walked in to a reputable bank trying to get a business loan and they told me that Telkom still has me on ITC and it is reflecting that I am 4 months arrears, I have been calling the telkom customer car and they have removed the option to talk to an agent, When I went to the rosebank branch the consultant told me everything appears to be up to date.

Telkom Has been my biggest mistakes i will never even recommend it for my business, It has messed up my alot of things for me! I have written to ICASA to help me resolve this matter as I have been trying to contact telkom but no one has explained to me what is going on!