Incorrect Billing + Disgusting Customer Service

My contract was cancelled in October 2014.<br> <br> I was incorrectly charged close to R3000 between October and January. Even though I took the correct steps to cancel I.e filled cancellation forms, verified the line was not used, technician visited my residence and verified I had no signal . Thereafter I was assured by branch staff at Fourways I would not be charged. However I was charged the first premium and a hefty cancellation fee. <br> <br> This has gone on for nearly 6 months and throughout the process I have had an exceptionally poor experience..<br> <br> Absolutely despicable service !<br>