1 reviews | Active since Jun 2016

01 Jun 2016, 06:58

Incorrect Billing by Telkom Mobile

<p>i have had a R99.00 mini wifi contract with telkom for 4 months now and they have been debiting more than the amount that i agreeg on and they advertised on TV,</p> <p> </p> <p>I have called them and a operator by the name Kanauwa Khetsi told me that they cant do anything about it if the person tht did the initial application on their side didnt eplaind or inform me about R500 allowance that has been allocated on my account.</p> <p> </p> <p>i told he to connect me to the manager or managemnt as i never accepeted or head about this before and i want to be refunded my money due to breach of contract and she told me the managers are busy and cant attend to my dispute.</p>

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Replies (1)
Telkom
Telkom's reply01 Jun 2016, 19:04
Official

Good day sipho-mgidi

Thank you for making contact with us. Please be advised that your query is being attended to and feedback will be provided.

Your ***

Apologies for the inconvenience caused.

Regards,
Moenieb.
Telkom Social Media Team

Best regards,