Incorrect billing and price plan - shocking service

<p>After a month of having a telephone line and after explicity informing the agent who called me on the 1st of September at 11am to put me on an evening and weekend plan i called to upgrade my subsccription to all day. I called in and spoke to a supervisor who did not seem interested that they had not loaded the price plan (Zandile Nxumalo). now after logging the complaint i still do not get any feeddback that the matter has been investigated and of any outcome from this. But then this is SA and shocking service and high crime rates are the norm. Why should i expect any better from Telkom...</p>