INCORRECT BILLING AND INVOICE

<p>On the 10th April 2017 I went into the Telkom shop at Carnival Mall, Brakpan to upgrade my old 3g data to an LTE router. I was informed that I would only be billed for the LTE service from 1st May 2017. The service was good, but the billing problems started as follows:</p> <p>On the 28th April 2017 an amount of R300 was paid into the telkom account at ABSA for the last month of the 3g rental. This amount does not reflect on the invoice – WHY?</p> <p>On the May 2017 invoice an amount of R484 was shown as due, but my account was debited for R683.94 was debited against my account – WHY?</p> <p>The debit order was supposted to go through at the end of each month and not the 25th. WHY was this instruction ignored?</p> <p>The agreed cost of the 1 x SmartBroadband Wireless 10GB + Huawei B315 was R399 per month, but the invoice shows R693.30 – WHY?</p> <p>WOULD SOMEONE FROM TELKOM PLEASE CONTACT ME REGARDING THESE ISSUES.</p> <p>Thank you</p>