Incorrect Billing and Data Depletion

Telkom has the worst billing system ever. In June my account was over charged because I requested additional spend limit, of which this limit is not really a limit because the connection will still run beyond the limit. Tell me where's the sense in that? Same thing happened in July. Of which I found a number of additional charges in my statement which they later said it was due to incorrect billing. The June issue is still not resolved and the July issue, they didn't even have the decency to follow up with me, they sent an SMS telling me this issue is resolved and closed on their side. Which I'm still not happy with.

Recently I loaded additional data on my mi-fi, and at night I was supposed to use All night data, but Telkom used the Day time data and when I called them they say the matter has been escalated and I have to wait for 9 working days to get a response on data issues. I need internet connection, hence I asked for additional data but I still have to wait for 9 days for them to tell me the issue is not on their side.

Telkom runs a **** on their billing!!!! I'm tempted to cancel my debit order but I don't want a bad record. I am fed up with calling the Call Centre because they are clueless and have no powers to resolve issues.

I have had it with the kackbos Customer Care at Telkom!