SO
SANDRA O
1 reviews | Active since Apr 2016
15 Apr 2016, 15:23
Incorrect Billing Amount
Im so frustrated with Telkom mobile, they deduct the wrong amount of my account, their mistake. I returned it at the bank to pay in the wright amount. NOBODY can help me, they escalate my problem daily, the accounts department will contact me, you cant contact them. Im still waiting. Now they going to disconnect my internet. But Im trying to pay the right amount... Who can help me!!!!!!
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Telkom's replyOfficial
15 Apr 2016, 17:45Hello Sandrao@1,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM224093
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM224093
Regards
Luleka
Telkom Social Media Team
Best regards,
Telkom's reply15 Apr 2016, 17:45
Official
Hello Sandrao@1,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM224093
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM224093
Regards
Luleka
Telkom Social Media Team
Best regards,