MR
M. Rahim
1 reviews | Active since Jun 2009
30 Jun 2017, 10:00
Incorrect billing again
<p>Please log a dispute. when cancelling my entire telkom service on 3 May 2017, my soft cap was not cancelled and i am still being billed for it. My serive was disabled on 26 May 2017 so there should be no charges after that (even though the 1 month notice would have been on 3 June). please also reverse the charges for the softcap as well as the charges for the interest as this was a billing fault and no my fault. </p>
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Replies (3)
Telkom's replyOfficial
02 Jul 2017, 11:49Hello 32u9bn3b
The query has been escalated to our fulfillment team for their attention.
Regards
Noleen
Telkom Social Media Team
Best regards,
Telkom's reply02 Jul 2017, 11:49
Official
Hello 32u9bn3b
The query has been escalated to our fulfillment team for their attention.
Regards
Noleen
Telkom Social Media Team
Best regards,
MR
M. Rahim's updateReviewer Update
04 Jul 2017, 10:06Please provide a reference number
MR
M. Rahim's update04 Jul 2017, 10:06
Reviewer Update
Please provide a reference number
MR
M. Rahim's updateReviewer Update
07 Jul 2017, 11:41Please provide a reference number for my query
MR
M. Rahim's update07 Jul 2017, 11:41
Reviewer Update
Please provide a reference number for my query