KB
Kim B
1 reviews | Active since Jan 2016
21 Jan 2016, 06:58
Incorrect Billing
First call logged with call centre on 10 Dec 2015: Reference ***7 for incorrect billing (charged for 2 x Add on Internet Bundles) R907 <br> Second call logged with call centre on 04 Jan 2016: Reference ***4 for incorrect billing (charged for 2 x Add on Internet Bundles) R698<br> Upgraded handsets so I'm being charged for something we dont have.
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Telkom's replyOfficial
21 Jan 2016, 10:21Hello Kim.Bester1,
Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
Best regards,
Telkom's reply21 Jan 2016, 10:21
Official
Hello Kim.Bester1,
Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
Best regards,