Incorrect Billing

o On 04-Oct-2015 the invoice amount was inflated and I raised a dispute (***) on10-Oct-2015<br> o Following are the discrepancies in the invoice:<br> ? - A service fees of ZAR 694.74 was added to my bill. This service fees must not have been added, as it was only a re-connection and the telephone line was already available at my new address<br> o On 22-Sep-2015, I had notified Telkom to disconnect my services and the services were diconnected on 22-Oct-2015<br> o In the next invoice generated on 04-Nov-2015, the subscription services for the period 22-Oct-2015 to 03-Nov-2015 the deposit amount (ZAR 700) were reversed. However, the dispute amount (service charge ZAR 694.74 from the previous invoice) was not reversed<br> o As per my calculation, the total outstanding amount must be ZAR 498.95 (Total outstanding (1225.53) - Service charge (694.74) - Late payment fees (31.84)) <br> Without resolving the dispute raised by me, Telkom has sent a SMS this afternoon stating that \You failed to comply with you legal obligation to pay ur Telkom acc. Legal Process may be initiated. ***".<br> This is highly unprofessional behaviour from Telkom. I want Telkom to resolve the issue ASAP."""