INCORRECT BILLING

During the month of June 2015, we indicated to Telkom that we no more require their services for both the tele[phones and the internet services but would retain our ADSL lines as requested by our new service provider. Telkom confirmed the cancellation and the porting of lines but are still billing us for the PABX which they indicated twice via sms that they will come to collect their instruments for both our offices in Mafikeng and Pretoria. They failed to collect their instruments which they are billing us for even after confirming date with them via sms. Telkom must stop billing us for services or instruments we do not need with immediate effect and refund us amounts that we paid to them that are not due and payable. They threaten to block our ADSL lines which in turn block our emails and internet connection impacting seriously on our business. i think Telkom has failed the South African community.