1 reviews | Active since Jul 2017

07 Aug 2017, 16:51

Incorrect billing

<p>after sorting out my contract which was incorrectly "migrated" according to telkom,i received a bill which includes a R400 migration fee??? i did not do a migration i will not be paying a fee this was your mistake not mine</p>

0
Replies (2)
Telkom
Telkom's reply10 Aug 2017, 11:50
Official

Good morning.

Sorry for the delay and inconvenience caused. Our team will look into this matter and will be in touch to advise.

Interaction ***

Thank you.

Regards,
Moenieb.
Telkom Social Media Team.

Best regards,

Telkom
Telkom's reply02 Oct 2017, 14:07
Official

Hello shuaib-mahomed,

This response serves as a follow up on your inquiry, please note that we have tried to contact you on ***, you are currently unreachable, contact us on 081180 as we need you to provide us with your affected number and ID number/case number.

Thank You,

Regards

Nomasonto

Telkom Social Media Team

Best regards,