Incorrect Billing

<p>I am experiencing ********** service from Telkom Mobile. I upgraded my line in April 2017 and received a bill for 17143.11. When I enquired about it, I was told I was charged for the device. I informed them it was incorrect but they subsequently deducted that amount from my account, which I reversed. They subsequently deducted 15743.53 from my account, which I had to reverse as well as this caused my legitimate debit orders to fail. After numerous calls to them without success, they have cut my lines. No amount of calling is assisting me as the only responses I am getting is the case will be escalated and on request to speak to a manager and or teamleader they are always in meetings.</p> <p> </p>