Incorrect Billing

<p>Hi,</p> <p> </p> <p>I have a contract with telkom and they never debit me for an amount in may because of some error they had so they said that in June they will debit for may and June however they only debited for June, and there was an outstanding balance of R1200 and when i called in to the Call Center the consultant advised everything is in order, this was even recorded, because of their mistake, i am now being charged R2100 and this is cause they mis informed me that everything is in order when i called in to make a manual payment,</p> <p> </p> <p>My ID Number is : ********** 133081</p> <p>And my number is: ********** 375</p> <p> </p> <p>Regards,</p> <p>Mohamed Haniff</p>