Incorrect Billing

<p>Dear Telkom,</p> <p>I have called your call centre almost every single day of the Lord because i did not want to use a public forum but i have not received help for a month now.</p> <p> </p> <p>First my bank account was frozen due to ATM ***** and i called Telkom so that i could make a manual payment because i am deligent with paying my accounts. The Consultant sent me your banking details and i did the manual payment of R500 and i should have only paid R485. Then you went ahead to depit my account and found no money because my bank was still investigating the ATM *****. I incurred vabk charges with you trying to debit my account after i had paid you. Each time i calle dthe consultants told me that your system is wrong they will have it updated. Mind you for the rest of the month i have been receiving your sms's that i am in errors when i have actually paid more. I further paid my Telkom account R107. Guess what i got an sms that i am in errears for R375 what for? Then violated my arrangement with you to debit me on the last day of the month and debited my account on the 25th May and i incurred further bank charges because i get paid three days before monthend. These are my case numbers with you ********** 8 and ********** 4.</p> <p> </p> <p>Please help me resolve this or help me cancel my contract.</p>