vD
vishay D

1 reviews | Active since Jan 2012

12 Dec 2016, 11:06

Incorrect billing

<p>so sick of Telkom billing me incorrectly every month. </p> <p>I discontinued my internet service in October yet they are still billing me for internet services in December! </p> <p> </p> <p>I've even logged a dispute which they closed without having this resolved. </p> <p> </p> <p>Stay away from this SP. Telkom is very poor all round </p> <p> </p> <p>they have too many customers who they are unable to service </p> <p> </p> <p> </p>

0
Replies (2)
Telkom
Telkom's reply12 Dec 2016, 21:19
Official

Good Day,

Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow. Your reference number is AI***
We apologize for any inconvenience caused.

Kind regards
Yazied
Telkom Social Media Team

Best regards,

Telkom
Telkom's reply19 Dec 2016, 09:29
Official

Hello Vishay

Thank you for taking my call as discussed the case will be closed as resolved

Kind Regards

Celiwe

Telkom Social Team

Best regards,