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Ruvesh O

1 reviews | Active since Apr 2010

14 Nov 2016, 13:36

Incorrect Billing

<p>I have an Internet Promo 5 contract that ended. I was told that I could continue the deal as a month-to-month deal, paying the same R199 for the same amount of data. I received an invoice for end Nov saying I will have to pay R382. I have logged a complaint online (dispute number ********** 2) and have received no reply. What do I have to do get a reply from Telkom??</p>

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Replies (1)
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Ruvesh O's update21 Nov 2016, 09:09
Reviewer Update

Hi. I have yet to receive any information. All I got a phone call, where I was told it will be passed onto the billing team. It has now been almost a month, and NO REAL FEEDBACK.

What do I have to do to get some answers from Telkom?!