1 reviews | Active since Jun 2016

28 Jun 2016, 20:30

Incorrect billing

<p>Hi there,</p> <p> </p> <p>My account has been blocked because of non payment, I've tried everything to log a dispute with Telkom and no one ever escaltes it. How can you expect me to pay for something I've cancelled 4 months ago. My business cellphone contract is now blocked because of this incorrect billing from Telkom.</p> <p> </p> <p>Can someone please get back to me so we can resolve this issue ASAP!</p> <p> </p>

0
Replies (1)
Telkom
Telkom's reply30 Jun 2016, 09:32
Official

Hello cliff-shen

We sorry for the inconvenience caused.
We will follow up with our billing team and have a consultant contact you.

Regards

Noleen
Telkom Social Media Team.