Incorrect billing
<p>Hi there,</p> <p> </p> <p>I have filled in a cancellation form with all necessary documents with to ********** on 29 January 2016 and till to date my service has not been cancelled and on top of this another service has been added on. I've called 10217 multiple times to query about this but no one ever comes back to me. Can someone please assist me with this as Telkom needs to credit for the invoices I've been paying. My Telkom account number is - ********** 33900</p> <p> </p>
Hi cliff-shen
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.
We do apologize for any inconvenience we have cause to you.
Your reference number is:AI **********
Regards
Luleka
Telkom Social Media Team
Hi cliff-shen
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.
We do apologize for any inconvenience we have cause to you.
Your reference number is:AI **********
Regards
Luleka
Telkom Social Media Team
Hi there,
I'm still waiting for someone to get back to me regards to my dispute.
Hi there,
I'm still waiting for someone to get back to me regards to my dispute.