Incorrect billing

<p>My billing is incorrect. I logged a case with Telkom (Ref nmber: ***7) with the query, now the case is closed withouth them even speaking to me????? How the hell??? It is a difficult case, so I need to explain to the person again what the issue is because your representatives is not competent in what they are doing. The feedback they provided on the case which was told to me when I called the call centre is also not correct, as Telkom wants to ***** my money and that will not happen. Please resolve this matter ASAP, and call me so that I can speak to you and explain to you, and you don't just assume and close the case as your assumptions is terrible. When you call, speak to me, as when you ussualy call, there is no one on the line????? and the machine tells me you will call me back later??????? Useless. </p>