AT
Ashley T

1 reviews | Active since Oct 2012

18 Apr 2016, 12:07

Incorrect billing

Good day <br> <br> Please could you urgently call me on *** regarding my account, I have been sent an incorrect bill of approx. R2000 and I only have a line with Telkom , my ISP is Mweb, therefore the bill is incorrect.<br> <br> Thanks <br> <br> Regards<br> Tammy

0
Replies (3)
Telkom
Telkom's reply18 Apr 2016, 14:41
Official
Hello devonthomas100,

Thank you for making contact with us

This response serves as confirmation that your query has been received and we will contact you.

We really do apologize for any inconvenience we have cause to you.


Your reference number is: SM196492

Regards
Luleka
Telkom Social Media Team

Best regards,

AT
Ashley T's update09 May 2016, 10:09
Reviewer Update
Good day Please note my billing query has still not been resolved. Regards Tammy ***
AT
Ashley T's update11 May 2016, 11:44
Reviewer Update
Good day I am extremely upset as my telkom billing issue has been going on since Jan 2016, Shazia from Telkom promised to sms me the correct amount for me to pay and I am still waiting for the in formation. Regards Mrs T Govender ***