INCORRECT BILLING: ***
My business CELL line has been blocked I cannot even received calls, I contacted the callcenter and I was told EFT payment I made were reversed which was strange cause how could that be possible the service consultants were not helpfull at all. Due to the urgency of the line to be opened i went a guy at Menly said i owe R4395 I went strainght to the bank to pay even though i disagreed thereafter i was told it will take forever for the line to be opened. I went to the bank they confirmed all my transaction paid R3000 and were never reversed i handed all evidence to him. PLEASE OPEN MY LINE AND CREDIT MY ACCOUNT YOU ARE REALLY INCONVINCING ME DUE TO YOUR *********** SYSTEM I PAID DOUBLE ALREADY BUT STILL MY LINE IS OFF.
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM223345
Regards
Luleka
Telkom Social Media Team
Best regards,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM223345
Regards
Luleka
Telkom Social Media Team
Best regards,
