EL
Elizabeth L
1 reviews | Active since Apr 2014
03 Jul 2015, 07:37
Incorrect Billing
I have three active contracts with Telkom for which I am billed. They are now charging me with a cancellation fee. I have logged a call with ref***2 on 25 June 2015 but no one has contacted me up till now
Helpful (0)
Replies (1)0
Replies (1)
Telkom's replyOfficial
03 Jul 2015, 09:14Hello ELI37eli,
Thank you for making contact with us and taking our call.
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
please be assured that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Launa Molapo
Telkom Social Media Team
Thank you for making contact with us and taking our call.
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
please be assured that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Launa Molapo
Telkom Social Media Team
Best regards,
Telkom's reply03 Jul 2015, 09:14
Official
Hello ELI37eli,
Thank you for making contact with us and taking our call.
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
please be assured that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Launa Molapo
Telkom Social Media Team
Thank you for making contact with us and taking our call.
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
please be assured that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Launa Molapo
Telkom Social Media Team
Best regards,