oL
onka L
1 reviews | Active since Aug 2012
15 May 2015, 12:30
INCORRECT BILLING
I have been debited this morning (15/05/2015) by Telkom an amount of R230, apparently I am in arrears for two months. The debit order is set to go off on the 26th. However my bank statement shows that the debit orders have been going off successfully. This is acceptable!
Helpful (0)
Replies (1)0
Replies (1)
Telkom's replyOfficial
15 May 2015, 13:11Hello Onka_1,
Thank you for bringing this matter to our attention.
Kindly be advised that we are liaising with our Billing Team for further investigations and we will revert back to you with feedback.
Your Social Media reference number is SM111019.
We sincerely apologise for the inconvenience caused.
Regards
Tebogo Mongale
Telkom Social Media Team
***
Thank you for bringing this matter to our attention.
Kindly be advised that we are liaising with our Billing Team for further investigations and we will revert back to you with feedback.
Your Social Media reference number is SM111019.
We sincerely apologise for the inconvenience caused.
Regards
Tebogo Mongale
Telkom Social Media Team
***
Telkom's reply15 May 2015, 13:11
Official
Hello Onka_1,
Thank you for bringing this matter to our attention.
Kindly be advised that we are liaising with our Billing Team for further investigations and we will revert back to you with feedback.
Your Social Media reference number is SM111019.
We sincerely apologise for the inconvenience caused.
Regards
Tebogo Mongale
Telkom Social Media Team
***
Thank you for bringing this matter to our attention.
Kindly be advised that we are liaising with our Billing Team for further investigations and we will revert back to you with feedback.
Your Social Media reference number is SM111019.
We sincerely apologise for the inconvenience caused.
Regards
Tebogo Mongale
Telkom Social Media Team
***