DN
Dhiren N
1 reviews | Active since Mar 2015
13 May 2015, 15:26
Incorrect Billing
Invoice no 505B***T<br> <br> Hi,<br> <br> I have been billed for a telephone line rental when I did not request one. I only requested a 4mb ADSL Line at R299 per month. I also did a self installation so why am I being charged a Service fee?<br> <br> Please investigate and resolve billing issue. <br> <br> thanks<br>
Helpful (0)
Replies (1)0
Replies (1)
Telkom's replyOfficial
13 May 2015, 18:42Hello Dhirenn6,
We acknowledge your query & we would like to assist you.
Apologies for any inconvenience caused.
This matter is currently being investigated and feedback will follow.
Your social media reference number is SM110509.
Regards,
William Letwaba
Social Media Team
We acknowledge your query & we would like to assist you.
Apologies for any inconvenience caused.
This matter is currently being investigated and feedback will follow.
Your social media reference number is SM110509.
Regards,
William Letwaba
Social Media Team
Best regards,
Telkom's reply13 May 2015, 18:42
Official
Hello Dhirenn6,
We acknowledge your query & we would like to assist you.
Apologies for any inconvenience caused.
This matter is currently being investigated and feedback will follow.
Your social media reference number is SM110509.
Regards,
William Letwaba
Social Media Team
We acknowledge your query & we would like to assist you.
Apologies for any inconvenience caused.
This matter is currently being investigated and feedback will follow.
Your social media reference number is SM110509.
Regards,
William Letwaba
Social Media Team
Best regards,