Incorrect billing

Telkom has been trying to debit my account for R1550.00 but no one can explain to me why.<br> In December i made a cash payment for my lines *** joined with ***.<br> I have 3 lines the main account is ***.<br> End of Jan only the main account was debited the other lines were not debited, few days later i get an sms that my account will be suspended. I spoke to the social media team who advised i make the cash payment and send it to [Email Removed] that was on the 20/02/2015. And my account was re-activated on the 21st .<br> On the 22/03/2015 another debit order from Nudebt for R1550.00 WHICH I REVERSED .<br> <br> I called customer care no one knows about the amount, I called Billing who told me the same story and said i should ignore the Nudebt smses but the debit order came again.<br> <br> I called customer care on the 02/03/2015 and was transfered to Nudebt twice and my call was dropped twice when i asked for clarity as my lines were not debited again and i'm told it's cos they are under Nudebt. This is affecting my account and ITC record for what i still don't know cos no one thinks i have a right to know.<br> <br> <br> THIS IS BAD SERVICE AND IT'S ANNOYING.<br> GET SOMEONE TO SORT THIS OUT!!!