Incorrect billing - 2nd Report

Thus is my second report. The first for some attention finally since trying to get results as of mid 2015. I got the details the person mentioned above from dialing each Telkom number I'd recorded during this shocking service issue. I actually spoke to her. Got her email address. Told her what the issue is. Sent the email and guess what...... Nothing same old ******* I've had to deal with for months. I'm still being **********. Still out of pocket even more so now and nowhere forward. Telkom you are *********!!!. Price prove to me what I agreed to pay you. When you can't refund me.i want nothing more to do with you. DON'T ask you East London or Port Elizabeth offices to call me. Get the source to rectify this issue