JJ
Jayson J
1 reviews | Active since Aug 2018
13 Aug 2018, 14:25
Incorrect billing
I took out the 10Mbps line out for R799.00. Why am I being overcharged since I was activated?!! I went into a store where they told me I would only be paying R799.00 on a monthly basis. This is absolutely ridiculous! I need this sorted like as in yesterday please.
Helpful (0)
Replies (1)0
Replies (1)
Telkom's replyOfficial
18 Aug 2018, 10:12Good day jayson-jooste
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we will task our team to attend and advise as soon as possible. We do apologize for the inconvenience caused.
Interaction ***
Regards
Gerard
Telkom Social Media Team
Best regards,
Telkom's reply18 Aug 2018, 10:12
Official
Good day jayson-jooste
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we will task our team to attend and advise as soon as possible. We do apologize for the inconvenience caused.
Interaction ***
Regards
Gerard
Telkom Social Media Team
Best regards,