Incorrect billing

I need this sorted out before my next bill arrives. Or else again we are going into the 3rd month and really this is the most annoying thing, still NO feedbac****!!!!

Good morning, Case still unresolved, received an sms that my account will be debited on the 16th, I did call to change my debit order date for the 31st because they have not resolved my case and it was logged on the 21St September 2017. Turnaround time has been long expired. The amount due is wrong, my monthly subscription is only R269! They are going to debit my account for R993.67 and it's wrong, I'm having this issue with Telkom since July, I've been calling almost every day and still the person in charge has no clue what to do. Please assist me as I did speak to you on the 6th October 2017. My first debit order was on the 20th June for R269, July was supposed to be the same, they debit my account on the 15th July 2017 for R965, it was rejected because I funded my account for the correct amount of R269. They had me on a contract for free me 1gb, I requested to be on the free me 1gb top up initially, this was their mistake and agreed to rectify and change it, they did credit me with R500. Also they did credit me with the rejection fee of R200 because I was not liable for the wrong amount debited. Eventually when I did fund my account for other debit orders to go off, Telkom did debit my account on the 28th July for R965, note I was still in credit for R500. I then receive my statement for August for R1435!!!!!!!!!!!!! If I was credit for R500 and my monthly subscription is only R269, how on earth did I owe R1435. Still after like a 100 calls(note like an hour each time), they still could not get it. I was literally sick dealing with Telkom, I spoke to a supervisor and she herself was *********** to grasp this. I told her I'm sick of calling, I'm going to the bank and reversing all payments and will make manual payments for July and August, which I did on the 28 Aug 2017, I even simplified it by making 2 payments, one was for July R469 and Aug R269. I now owed Telkom nothing but they owed me a credit of R249 for rejection fees. I received my statement on the 1st September 2017, it was a credit of R249, that was correct. Then the system picked up the reversal of R965 and opened a case, now I'm back to square 1 and pulling my hair out, I received another statement that I owe R993.67. Why can't they just rectify this immediately. I received an sms this morning that my account will be debited on the 16th for R993.67, when I logged my case on the 21st September, I changed my debit order date for the 31st so this gets resolved before then and the correct amount of R269 goes off. NOW EVEN THE DEBIT ORDER DATE HAS NOT BEEN CHANGED, my account will be debited for the wrong amount and it will be rejected and here we go round again and again!!!!! All because the person in charge is *********** and do bear in mind I logged this case on the 21 September, today is the 11th October!!!! Do the math on the turnaround time.I have had it with Telkom, I'm going to post this on Telkom Community, My Broadband, Hello Peter and I'm contacting Wendy Knowler of East Coast Radio. Worst Customer Service Ever!!!!!!!!! Ps I've had 6 cases with Telkom since July regarding the same issue, not resolve yet! Guys please somebody help me!!