incorrect billing

Hi Team Telkom

Please assist,

I app**** for Hero Plan 1 VoIP @ R199 p/month on a 12 month contract on the 10th October 2023

I see I am being billed for “Fibre Voice Standalone” @ R291 p/month

Please assist me in changing to Hero Plan 1 VoIP @ R199 as I originally requested

Also, am still waiting for my free handset device please

Thanking You & Sincerely