aW
andre W
1 reviews | Active since Jul 2011
09 Sept 2015, 12:41
Incorrect Billed - AGAIN
I received my Telkom Bill and found 4xR193 connection charges for 4 sim cards Telkom cancelled because they could not get them to work.<br> <br> 1: Why am I billed for these 4 sim cards<br> 2 I was not able to use them since They were send to me in March<br> 3 How Come there was 6 calls on one of these sim cards (which don't exist anymore)?<br> <br> Can you please remove these sim cards and reverse the 4 incorrect amounts!
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Replies (1)Telkom's replyOfficial
09 Sept 2015, 14:15Hello a_vanwyk,
Thank you for making contact with us.
Your query has been handed over to our Accounts team for assistance and they will contact you with feedback.
Ref SM115548
Your urgent assistance would be highly appreciated.
Regards,
Didi
Telkom Social Media Team
***
081 180
Thank you for making contact with us.
Your query has been handed over to our Accounts team for assistance and they will contact you with feedback.
Ref SM115548
Your urgent assistance would be highly appreciated.
Regards,
Didi
Telkom Social Media Team
***
081 180
Best regards,
Telkom's reply09 Sept 2015, 14:15
Official
Hello a_vanwyk,
Thank you for making contact with us.
Your query has been handed over to our Accounts team for assistance and they will contact you with feedback.
Ref SM115548
Your urgent assistance would be highly appreciated.
Regards,
Didi
Telkom Social Media Team
***
081 180
Thank you for making contact with us.
Your query has been handed over to our Accounts team for assistance and they will contact you with feedback.
Ref SM115548
Your urgent assistance would be highly appreciated.
Regards,
Didi
Telkom Social Media Team
***
081 180
Best regards,
