Incorrect Bill Amounts

<p>I am a new contract holder to Telkom Mobile. I queried my bill after receiveing, spoke with a consultant eventually ('Ntuthuko Ntuli) whom after several minutes confirmed that my bill was incorrect. We then went through the amount more than 3 times and eventually confirmed my bill amount that would be debited at the end of April (excluding any purchases during April). i then called 2 weeks later just to check if the amendments was done and was given a different story by 2 other consultants, i requested for the call recording last wednesday and till present havent received any feedback. I still called in 3 more times this week to check on this and have now been told that there isnt any record of me requesting a call trace. i will not pay more that i was advised and surely the consultants are trained to do their jobs well. i work in a customer centric company and we will never give our member the run around like this. Utterly disguetsed and the incorrect amount is set to go off this friday. </p>