Incorrect Bill

If there was a rating below 1 I would select it. After numerous attempts at fixing my bill I have now been charged almost 4 times my bill via debit order.

Your employees that I've spoken to are either ***********, generic in what they say or just stay silent on the entire phone call. Such a waste of time to speak to them.

I setup a debit order to make it easier to pay my bills not for you to mess up and just deduct the second my salary is in my account.

I don't know how to express how ****ed I am because now I am unable to meet any of my other payments due to your lack of knowledge and efficiency in fixing an issue I've raised multiple times.

I went into the canal walk store and the guy who I spoke to just stared at me as if he was waiting for me to "get done" then said "ok, ill get another consultant to put you through to the call centre".

Another consultant I spoke to at the call centre made me explain my bill about 4 times then she says "I'm confused, I don't know what you're speaking about". What!!! I laughed because I was too angry to even be rude to her.

I've had it with Telkom. Fix my bill properly this time or I will have no choice but to take you the TIO. If you know what that is...

Warmest regards M