AM
Ally M
1 reviews | Active since Jan 2016
14 Jan 2016, 21:03
Incorrect and ********** Contract ***
Telkom is terrible including their social media team. They like fooling people. I lodged a complaint on Hello Peter more than 2 weeks ago. I was given a reference number SM182878 by the social media team and this was the end of it.<br> <br> My complaint lodged on 18th of November 2015 with a reference number ***0 was just ignored. so was the complaint lodged on 06 December 2015 with a reference number ***9<br> <br> Its now 3 months - no response. <br> <br> What type of an organisation are you?
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Replies (1)Telkom's replyOfficial
15 Jan 2016, 16:00Hello Ally Pressure,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department.
Your reference number SM182878 is being attended to and feedback will follow.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department.
Your reference number SM182878 is being attended to and feedback will follow.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Telkom's reply15 Jan 2016, 16:00
Official
Hello Ally Pressure,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department.
Your reference number SM182878 is being attended to and feedback will follow.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department.
Your reference number SM182878 is being attended to and feedback will follow.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
