AB
Adam B

1 reviews | Active since Jan 2014

09 Jun 2020, 18:51

Incorrect Amounts on Telkom Invoice - Again...

Hi So my Telkom account was supposed to go off on the 1st of every month as agreed upon when I signed up for the service. on the 25th of May Telkom tried to debit my account by my salary was not yet paid in... Now, there is an additional R 139 charge for the June statement, which should have been taken in May. I need this to be rectified immediately.

You need to change the debit order date to the 1st as I asked. The April 2020 debit was done on the 1st of May, so what is the difference now??!!

Also, there is another charge for Subscriptions & Once -off charges, which was already paid for in April on my first Debit since I started using the service. Another R202.70, which brings the Invoice to R480.70 which is way off.

Please rectify this and ensure that my statement for June 2020 is R139 only. I will pay the R139 for the May 2020 statement manually. And nothing more!

If this is not rectified, then I WILL cancel the service.

0
Replies (2)
AB
Adam B's update16 Jun 2020, 08:57
Reviewer Update
Still no reply!!!!!!
AB
Adam B's update16 Jun 2020, 08:58
Reviewer Update
Telkom!!!!!!! You Took the R 480 and I told you that I am being over charged!!!! TELKOM!!!! You are being ******, aren't you?