RN
Reuven N

1 reviews | Active since Mar 2012

15 Sept 2015, 13:31

Incorrect Account

I wanted a telkom router and data package went to the telkom office in Rosebank stood in the long lines got to the front gave all the info required. They captured all my data and were about to hand over the router then the system rejected it because I owe telkom money yet telkom owes me R593.58! <br> <br> How does this mistake happen? Please rectify this asap and tell me what to do I don't have time to wait in those long lines again because of you'll s incompetence!

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Replies (1)
Telkom
Telkom's reply15 Sept 2015, 15:43
Official
Hello Reuven,

Thank you for making contact with us again

This response serves as confirmation that your query has been received. We will provide feedback as soon as possible.

We do apologize for any inconvenience we have cause to you.

Your reference number is:SM132199

Regards
Luleka
Telkom Social Media Team

Best regards,