Incorrect 26 month contract mistake!!!
<p>Hi</p> <p> </p> <p>I called the call centre and they advised my contract is ending in september which i said is impossible i have the contract in front of me and it is ending on the 26th of July the date i signed 2 years ago.The lady spoke to her TL who said there is 2 dates on the system and i must go into the store and tell them it is incorrect.I get to the store and the lady checks my contract and asks me if i changed anything on the contract i said no the only issue i once had was you guys were charging me R349 instead of R329 and i only picked it up 3 months after i took out the contract and i hello petered and it was all sorted out! Clearly something went wrong when the correct price was changed.I do not need this headache of running around this was a mistake on your end and i need it sorted i will not be paying for the next 2 months whether you like it or not for this phone contract ( ********** 555)!</p>
Still waiting for telkom to call me back regarding cancelling this contract.By the end of this month I have paid full 24 months don't **** me with a 26 month contract.Lucky I kept my contract or else you people would have ****** me .Absolutely disgusting service!
Still waiting for telkom to call me back regarding cancelling this contract.By the end of this month I have paid full 24 months don't **** me with a 26 month contract.Lucky I kept my contract or else you people would have ****** me .Absolutely disgusting service!
Telkom has realised their mistake and my contract is ending at the end of the month as per normal,thank you for "freeing" me
Telkom has realised their mistake and my contract is ending at the end of the month as per normal,thank you for "freeing" me
